We want you to be happy with your Strider products, we want your child to be successful at riding, and we are motivated to resolve any issues in a very timely manner. Contact us by phone or email.
Our warranty is limited to riders weighing less than 27 kg (60 lbs.) for all 12 Classic, Sport, Pro, and ST-R models; 36 kg (80 lbs.) for all 14x Sport models; 85 kg (187 lbs.) for 16 Sport models; and 110 kg (242 lbs.) for 20 Sport models.
We want to make it as easy as possible to resolve any warranty issues you may have with manufacturing defects. Just complete the form below.